Privacy Policy

Last updated: June 30, 2026

This Privacy Policy describes how quiet-raven.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit a service booking request through our website
• Contact us via email
• Interact with our website

The types of information we may collect include:

• Name and contact information
• Email address
• Service preferences and requests
• Vehicle information
• Communication history with our workshop

How We Use Your Information

We use the information we collect to:

• Process and fulfill service requests
• Communicate with you about appointments and services
• Respond to your inquiries and provide customer support
• Maintain records of services provided to your vehicle
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations, under confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are maintained according to automotive industry standards and legal requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Please refer to our Cookies Policy for detailed information about how we use cookies and your choices regarding them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].