GDPR Compliance

Last updated: June 30, 2026

This page outlines how quiet-raven.com complies with the General Data Protection Regulation and your rights as a data subject.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to provide automotive services you have requested
• Legitimate interests: to maintain service records and communicate about vehicle maintenance
• Consent: for marketing communications where applicable
• Legal obligation: to comply with tax, accounting, and automotive service regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions. This right is not absolute and may be limited by legal obligations to retain certain records.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with the subject line "GDPR Request". We will respond to your request within one month.

Please provide sufficient information to allow us to verify your identity and locate your data in our systems.

Data Protection Officer

For questions about our data protection practices or to lodge a complaint, you may contact our data protection contact at [email protected].

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.

International Data Transfers

We process data primarily within Australia. If data is transferred internationally, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication measures
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.